A popular bakery in St. Vincent and the Grenadines says it has “no comment” even as two customers complained about foreign objects in their bread over a one-week period.
Last Tuesday, iWitness News was invited to Allan Smith Family Bakery in Campden Park where the two customers spoke of their experiences.
A South Leeward woman said she is a frequent customer at the bakery, located at the Campden Park Industrial Estate.
She said that that morning she had bought a bag of burger bread for $3.50.
“When I went home, I cutting the bread them, I done cut two and make two burgers, I was cutting one for my daughter. When I cut it, I see this black thing in there,” the woman told iWitness News.
She speculated about what the object was but told iWitness News that a staff member at the bakery had claimed that it was a currant.
The woman told iWitness News that she complained to the bakery manager, who invited her inside and offered her EC$200 in compensation.
She said she accepted the money, but had a change of mind as she said and contemplated while outside.
“I said this ain’t worth $200. I bring back the money and I gave the lady there and I gave him. And I ain’t see him since. All he do is send out a message and say do wha’ yo’ whar do,” she said of the manager.
The woman said she was displeased.
“My child is 6 years old. I bite the bread before I cut it. I don’t feel good about it at all. That is not good enough… They have to do something about that.”
iWitness News also spoke to a man who had contacted us on Aug. 25 saying that he had found a fly in a bag of bread he bought at the bakery the previous day.
“When I carried home the bread, my lady told me the bread has to go back because she saw a fly in the bread. When I check, I saw the fly so I bring it back the next morning.”
He said that Smith apologised and asked him if he wanted back his money or a bag of bread.
“I take nothing. I left everything there and walked out.
“I have had experiences with eggshells, pieces of hair within the bread pudding and stuff like that and it’s the same thing they keep telling you, ‘Sorry about that.’”
The man said that he had dismissed the eggshells, as he knows that eggs are used in bakery products.
He, however, said that after finding the fly in the bag of bread, he has stopped buying from the bakery.
IWitness News went inside the bakery and asked to speak to the manager.
The cashier was asked to tell Smith that the request to speak to him was in relation to claims by two of his customers that they had found foreign objects in his products.
However, the cashier returned and told iWitness News that Smith had said he had no comment to make about the incidents.
We are a country with weak to absent legislation for consumers rights and ptotection. You purchase bleach- no seal. The when le thing messing up your vehicle on the ride home. These things come from manufacture with a seal. By the time they are on the supermarket shelves the seals disappear. Orchard mix juices- outer seal broken, inner seal broken ; all the supermarket saying is come for a refund. Next week you shop, same nonescense. No change! I guess they will continue in this vane until something serious happens. The Bureau of Standards should make checks and if there are violations these products should be removed from the shelves especially regarding food with broken seals.
All the supermarkets are doing the samething.They purchase cheese in bulk, to cut and parcel out. These packages have no expiration date, no nutritional information… nothing! You don’t know if the first ingredient is milk or some food-filler! All that is required is several more words on the labelling machines or at least print out the nutritional information and have it displayed where the cheese are located.
You can’t make an informed decision.
With so many Vincentians with diabetes, hypertension, cancers, kidney failure etc. You would think there was a policy push to ensure consumers are empowered about what they are ingesting.
I have never found the products from this bakery very good. I am glad I buy elsewhere.
Fly is all over the world it has not killed us. British people use to put bread on the floor concrete not even covered. Milk was delivered without cover in a bottle and left there. The fly was cooked so all germs are dead cut it out and serve up and stop the nonsense.
Many cultures eat Flys and cockcroach has protein even maggots.
Clean up your bakery and start over manager we are not use to this type of protein
I am happy that this issue has been brought to the fore. It is time that bakery makes an effort to improve product quality. I bought a few items there that contained pieces of hard plastic. I therefore knew immediately that what the two complainants said is true. They need to pay attention to quality control and proper hygiene. These days, it is all about money, not health and quality. Where are the sanitary inspectors? Why is it that you can hardly get something decent to eat in SVG?
Buy bimbo products always fresh and guaranteed
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