VINLEC says most of its customers will receive an estimated electricity bill for July 2024 due to the passage of Hurricane Beryl, but pointed out that the fuel surcharge rate for July is 64.51 cents.
The company said the category 5 cyclone caused significant disruptions, preventing the reading of all electricity meters.
“Therefore, we have had to estimate the bills for most customers this month,” the company said.
“However, we assure all our valued customers that all reasonable efforts will be made to reconcile any discrepancies between estimated and actual usage in bills issued for … August,” the company said.
The company reminded customers in Canouan, Mayreau, and Union Island who have received a bill for July 2024 that these charges will be waived due to the impact of the hurricane on those islands.
“VINLEC appreciates your understanding and cooperation during this challenging time and remains dedicated to fully restoring our services,” the company said.