Flow St. Vincent says it has answered customer’s calls for better service with the opening of its new customer experience centre in Arnos Vale.
The new Flow Experience Centre will also offer all of Flow’s retail products and services and is located in the heart of the Arnos Vale community, which has come to be known fondly as “the new city” of St. Vincent, the company said.
Customers will find the easily accessible location, in the highway trading building, extremely convenient for their day-to-day service transactions.
Several of Flow’s senior managers, including Country Manager, Wayne Hull, addressed Friday’s opening.
He also announced the launch of Flow’s new fixed bundles.
“Our customers can now enjoy even more value and savings by signing onto a bundle which offers Fixed line, TV and Internet. For the first time, all three of these services can now be on only one bill from as low as $225 per month,” he said.
At the end of his address, Hull made a special presentation to one of the longest standing fixed line customers in the Arnos Vale area.
Mrs. Jacobs, who has had her fixed line since 1979, will also receive a complimentary Flow All In bundle FREE for one year.
There were also remarks from stakeholders and industry partners including Toney Regisford, executive director of SVG Chamber of Industry & Commerce, who congratulated Flow on another hallmark accomplishment.
Apollo Knights, director of the National Telecommunications and Regulatory Commission (NTRC) gave the feature address.
Following the official blessing of the store by the Reverend Adolph Davis, long-standing Flow customer Dennie assisted Hull to officially cut the ribbon and open the Flow Experience Centre.
Activities continued throughout the day, with refreshments for customers and chances for customers signing up for the new value bundles to win free groceries. Promotions will continue at Flow’s new store for the next four weeks.