Telecommunication provider Digicel will open a call centre in St. Vincent and the Grenadines this year, Minister of Technology Sen. Camillo Gonsalves has announced.
“In the outset, it will employ about 50 employees. Forty to forty-five of those employees will be local. And it will have a telesales focus in its initial operations. They have shared with me the floor plan of the facility and they are going to have a shift system,” Gonsalves told a press conference on Friday.
He said he was not sure, however, how many shifts will be in operation at the centre, but said it will be more than the regular 8 a.m. to 4 p.m. hours of operation.
“They’ve told me about the location, they’ve given me a sense of the type of training that they are going to give local employees, the salary range they are thinking about and the like, but I don’t want to go too far into it, except to say that the call centre which we discussed is on its way,” Gonsalves said, adding that Digicel will have a press briefing about the call centre soon.
“It’s significantly advanced and this is another example of the type of foreign direct investment that we are trying to attract to St. Vincent and the Grenadines, particularly foreign direct investment in the technology space,” Gonsalves said.